FAQ
Frequently asked questions
Everything you need to know about Provei.AI virtual try-on. Can’t find the answer you need? Talk to a specialist.
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Frequently asked questions
Provei.AI is an AI-powered virtual try-on that lets customers visualize products in their real spaces or on their own bodies, increasing purchase confidence and reducing returns by up to 25%.
Our customers report conversion-rate increases of up to 94%. Virtual try-on removes uncertainty by showing how a product looks in real life, building confidence and reducing cart abandonment.
Provei.AI works with leading platforms such as Shopify, WooCommerce, VTEX, WAKE, Nuvemshop, Bagy, Loja Integrada, Tray, Magento, and any other platform that accepts custom scripts.
Installation takes only 5 to 10 minutes. Copy a simple script from your Provei.AI dashboard and paste it into your site head. No advanced technical knowledge is required.
Yes. Every plan includes an unconditional seven-day guarantee. If you are not satisfied, we refund your full payment.
Each AI image generation uses one credit. Plans include a monthly credit allowance that renews every month. Additional credits can be purchased and never expire.
Yes. We follow Brazil’s LGPD. Photos are processed in memory and discarded after the session. We use AES-256 encryption and do not permanently store images.
Yes. You can customize colors, buttons, positioning, and add your watermark to generated images, so generated images remain consistent with your brand when customers share them.
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